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COVID-19 Resources for Residents

New Yorkers working together can slow the spread of Coronavirus (COVID-19) in New York City. 

Last Updated 9/8/20.

Find resources for businesses here


The following is a list of resources for NYC residents. Overall, New York City is recommending that New Yorkers stay home as much as possible, wear a face covering, and practice social distancing. 

New York City entered reopening Phase 4 on Monday, July 20

COVID-19 Rental Assistance Program – Governor Cuomo has announced an emergency rental assistance program that will help keep low-income families throughout New York in their homes. The program, which is designed to reach those individuals and families with the greatest need, will provide direct aid for tenants who lost income due to the COVID-19 pandemic. Applications opened on July 16th. Click here for more information and to access the application

Testing Sites in NYC: All New Yorkers should get a COVID-19 diagnostic test, whether or not they have symptoms or are at increased risk. Tests are safe, fast, simple and free. You should look for a testing site near your home. NYC Health + Hospitals also offers antibody testing at 11 hospitals and select Gotham Health centers.

Visit NYC Department of Health for the latest info in NYC for businesses, schools, public buildings closures and court closures – this site will be updated daily: NYC Department of Health Coronavirus Guidance and Cases

Read the facts that you need to know about from NYC Department of Health: COVID-19 FACT SHEET HERE

Information directly to your mobile: TEXT COVID to 692-692 for real time updates or visit NYC/Conravirus

Resources from Community Board 2: Our Community Board is compiling a list of resources here

Face covering: New York State now requires face coverings to be worn when social distance cannot be maintained

Self-monitoring: NYC Health has put together Home Self-Monitoring information sheet for Coronavirus Disease: Guidance for People to Home Self Monitor

Information for Health Care Providers: Clinician Guidance and Daily Syndromic and Case Data Update

Unemployment: NY State Department of Labor is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. Learn More HERE

Resource Guide for New Yorkers Receiving Public Benefits: This Resource Guide provides information about NYC and NYS Courts, Social Security benefits, Food Stamps, School Lunches, Medicare, Section 8, NYCHA and more.  The fact is that no one will have benefits terminated during this epidemic. Your case will not be closed for missing a deadline since offices are closed. If you are now out of work and need to apply for Unemployment Insurance, you can do that here If you are out of work or your income has been reduced, you can apply for Food Stamps (known as SNAP) here

Information for Residential Tenants: NYS has enacted a 90-day moratorium on residential and commercial evictions. Con Edison has suspended all utility shut off notices in NYC. All Housing Court actions have been postponed. Legal Services of New York has a hotline that will remain staffed for tenants who need guidance in emergency situations: 917-661-4500. Met Council also has a tenant rights hotline: 212-979-0611. 

New Portal to Help Residential Tenants Find Resources: Last week, Mayor de Blasio announced the launch of the NYC Tenant Resource Portal, the city’s first-ever online resource to help residential renters access free resources from the City to help prevent evictions and keep tenants stably housed. The portal features an eviction prevention tool to help renters navigate free public and private resources that can stabilize their housing situations.

School Meal Distribution: Grab-and-go meals are now available at every school building. Starting Monday, March 23, meals are distributed at 400 select sites throughout the city. You can use the DOE’s search tool to find your nearest distribution location. Students can collect three meals at one time, and no registration, ID, or documentation is required.

Health care workers can text NYFRONTLINE to 741-741 to access 24/7 emotional support services.

Mental Health: New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for counseling.

Scams: Guide to COVID-19 Scams and Safety Tips.


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