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COVID-19 Resources for Residents

New Yorkers working together can slow the spread of Coronavirus (COVID-19) in New York City. 

Last Updated 4/1/21.

Find resources for businesses here


The following is a list of resources for NYC residents. Overall, New York City is recommending that New Yorkers stay home as much as possible, wear a face covering, and practice social distancing. 

New York City remains in New York Forward Reopening Phase 4. Keep abreast of the latest announcements from Governor Cuomo here.

COVID-19 Vaccine Finder – Visit the NYC Vaccine Finder for a one-stop portal for New Yorkers to find their nearest COVID-19 vaccine location. To verify your eligibility for the COVID-19 vaccine, visit NYC’s Department of Health website.

Vaccine Fact Sheet – Visit the NYC Department of Health’s fact sheet on the COVID-19 vaccine to learn more safety, administration/distribution, and potential side effects.

COVID Alert NY – COVID Alert NY is a voluntary, anonymous, exposure-notification smartphone app. You will get an alert if you were in close contact with someone who tests positive for COVID-19. Knowing about a potential exposure allows you to self-quarantine immediately, get tested and reduce the potential exposure risk to your family, friends, neighbors, co-workers and others. Download the app to get COVID-19 exposure alerts and help protect your community while maintaining your privacy.

NYC Test and Trace Corps – Through its robust and citywide partnerships, The Corps helps New Yorkers receive free, safe and confidential testing for COVID-19 and for the antibody test. It ensures that anyone with the virus receives care, and can safely isolate to prevent the spread. To help New Yorkers navigate this process, The Corps has activated a specialized group of Contact Tracers to provide resources and support every step of the way.

COVID-19 Rental Assistance Program – Governor Cuomo announced an emergency rental assistance program that will help keep low-income families throughout New York in their homes. The program, which is designed to reach those individuals and families with the greatest need, will provide direct aid for tenants who lost income due to the COVID-19 pandemic. Applications opened on July 16th. Click here for more information and to access the application

NYS Eviction Moratorium – Lawmakers in Albany agreed upon a statewide eviction moratorium for tenants or homeowners who have experienced financial hardship due to the COVID-19 pandemic. The moratorium was extended until May 1, 2021, while the Federal CDC moratorium was extended to June 30, 2021 as lawmakers seek long-term solutions to financially assist those hurt by the pandemic.

NYS Travel Restrictions – Governor Cuomo announced new travel guidelines for residents and travelers entering New York State from noncontiguous states. Those entering the state now have the option to “test out” of the mandatory 14-day quarantine. Further guidance can be viewed here, via the NYS COVID-19 website.

Testing Sites in NYC: All New Yorkers should get a COVID-19 diagnostic test, whether or not they have symptoms or are at increased risk. Tests are safe, fast, simple and free. You should look for a testing site near your home. NYC Health + Hospitals also offers antibody testing at 11 hospitals and select Gotham Health centers.

Visit NYC Department of Health for the latest info in NYC for businesses, schools, public buildings closures and court closures – this site will be updated daily: NYC Department of Health Coronavirus Guidance and Cases

Read the facts that you need to know about from NYC Department of Health: COVID-19 FACT SHEET HERE

Information directly to your mobile: TEXT COVID to 692-692 for real time updates or visit NYC/Conravirus

Resources from Community Board 2: Our Community Board is compiling a list of resources here

Face covering: New York State requires face coverings to be worn when social distance cannot be maintained

Self-monitoring: NYC Health has put together Home Self-Monitoring information sheet for Coronavirus Disease: Guidance for People to Home Self Monitor

Information for Health Care Providers: Clinician Guidance and Daily Syndromic and Case Data Update

Unemployment: NY State Department of Labor is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. Learn More HERE

Resource Guide for New Yorkers Receiving Public Benefits: This Resource Guide provides information about NYC and NYS Courts, Social Security benefits, Food Stamps, School Lunches, Medicare, Section 8, NYCHA and more.  The fact is that no one will have benefits terminated during this epidemic. Your case will not be closed for missing a deadline since offices are closed. If you are now out of work and need to apply for Unemployment Insurance, you can do that here If you are out of work or your income has been reduced, you can apply for Food Stamps (known as SNAP) here

Information for Residential Tenants: NYS has enacted a moratorium on residential and commercial COVID-related evictions until January 1st, 2021. Con Edison has suspended all utility shut off notices in NYC. All Housing Court actions have been postponed. Legal Services of New York has a hotline that will remain staffed for tenants who need guidance in emergency situations: 917-661-4500. Met Council also has a tenant rights hotline: 212-979-0611. 

New Portal to Help Residential Tenants Find Resources: Last week, Mayor de Blasio announced the launch of the NYC Tenant Resource Portal, the city’s first-ever online resource to help residential renters access free resources from the City to help prevent evictions and keep tenants stably housed. The portal features an eviction prevention tool to help renters navigate free public and private resources that can stabilize their housing situations.

School Meal Distribution: Grab-and-go meals are available at every school building. You can use the DOE’s search tool to find your nearest distribution location. Students can collect three meals at one time, and no registration, ID, or documentation is required.

Healthcare Workers can text NYFRONTLINE to 741-741 to access 24/7 emotional support services.

Mental Health: New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for counseling.

Scams: Guide to COVID-19 Scams and Safety Tips.


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