NYC Unveils the MyCity Business Portal

SoHo Broadway Partner: A new one-stop-shop small business portal to save both time and money

On October 16, 2023, Mayor Adams unveiled the MyCity Business site, a new website designed to help NYC businesses save time, avoid frustration, and connect more easily with City resources. MyCity Business site is the newest phase of Mayor Adams’ MyCity portal, and will serve as an easily accessible, all-in-one resource for applications, permits, licenses, and related information needed to open and operate a business in New York City. Features of the new site include:

• MyCity Chatbot: A cutting-edge AI virtual assistant to help businesses quickly find the information they need from across more than 2,000 web pages and articles.
• NYC Funds Finder: Connects entrepreneurs with financing assistance through community development financial institution partners and other lenders.
• Step by Step Guides: Centralized information regarding licenses and permits for specific business needs.
• Emergency Preparedness Resources: Actionable items to ensure businesses are ready for anything.

The MyCity Business site is the result of a cross-agency collaboration between the New York City Office of Technology and Innovation and the Department of Small Business Services, advancing priorities outlined in Mayor Adams’ “Rebuild, Renew, Reinvent: A Blueprint for New York City’s Economic Recovery” and delivering on recommendations in both the inaugural report of the city’s Small Business Advisory Commission and New York City Councilmember Julie Menin’s “Creation of a One-Stop Shop Small Business Portal” bill, which was signed into law by Mayor Adams in 2022. Still in its beta phase, the MyCity Business site and the chatbot will expand in the coming months.